TTFB Website Privacy Disclosure


Privacy Policy

At TTFB Restaurant Group, we highly value your privacy. We collect, process, and use your personal data in compliance with the "Personal Data Protection Act" and related regulations. Without your consent, TTFB Restaurant Group's website (hereinafter referred to as "this website") will not disclose your name or any other personal information provided by you. To ensure that you can confidently use the services and information provided by this website, we have outlined our privacy policy below to protect your rights. Please carefully review the following information:

1. Scope of the Privacy Policy

This privacy policy applies to how this website handles the personal information collected while you use our services. It does not cover external websites linked from this website, nor does it apply to personnel not managed or employed by this website. Regardless of your country or region of residence, you consent to TTFB Restaurant Group collecting, transmitting, processing, storing, and using your personal information outside your home country or region to provide services. The duration of personal data use is based on the business operation period of TTFB Restaurant Group, the specific purpose of the data, the duration of any individual agreements, legal obligations, or as required by business operations (whichever is longer).

2. Collection, Processing, and Use of Personal Data

  • When you visit this website or use its services, we may request personal data necessary for providing those services, and will process and use your data within the specified purpose. Without your written consent, this website will not use your personal data for other purposes.
  • When using interactive features such as service mailboxes or surveys, we may collect your name, email address, contact information, and the time of use.
  • If you are a minor, your parent or guardian must read, understand, and agree to this privacy policy before you can register, use, or continue using the service. By using or continuing to use the service, your parent or guardian is deemed to have read, understood, and agreed to all terms of this privacy policy.
  • For general browsing, our server automatically logs relevant activities, including your IP address, browser type, usage time, and browsing records. These records are for internal use only and will not be publicly disclosed.
  • To enhance our services, we may compile and analyse collected survey data. Statistical data and reports may be published internally and externally as needed, but no specific personal information will be included.
  • Under Article 3 of the Personal Data Protection Act, you have the right to:
    - Inquire about or request to view or obtain a copy of your personal data (we may charge a necessary fee for this service);
    - Request to supplement or correct your data (with appropriate proof);
    - Request the deletion, suspension of collection, processing, or use of your personal data.

3. Data Protection

  • Our website is equipped with firewalls, antivirus systems, and other security measures to protect your personal data. Only authorised personnel have access to your personal data, and all staff are bound by confidentiality agreements. Any breach of these obligations will result in legal action.
  • When it is necessary to outsource services, this website will require strict confidentiality obligations from service providers and implement necessary checks to ensure compliance.

4. External Website Links

Our website may contain links to external websites. These external websites have their own privacy policies, which are not covered by this privacy policy. We encourage you to review the privacy policies of any linked websites.

5. Sharing of Personal Data with Third Parties

We will never provide, exchange, rent, or sell your personal data to other individuals, groups, private enterprises, or government agencies, except where legal obligations or contractual duties apply.

  • Exceptions to this rule include, but are not limited to:
  • With your written consent.
  • As required by law.
  • To prevent threats to your life, body, freedom, or property.
  • When cooperating with public authorities or academic research institutions for statistical or academic research purposes, where the data is processed to prevent the identification of individuals.
  • When your actions on the website violate the terms of service or may harm the rights of other users, and it is necessary to disclose your personal information for identification, contact, or legal action.
  • For the protection of your rights.
  • When this website outsources data collection, processing, or use, we will supervise and manage the external vendor or individual to ensure compliance.

6. Use of Cookies

  • To provide optimal service, this website places cookies on your device. If you prefer not to accept cookies, you can modify your browser's privacy settings to reject them. However, this may affect certain website functionalities.
  • To better tailor our services to your needs, we may receive and record information from your browser, including your IP address and cookies, which helps us enhance product updates and improve web services.

7. Amendments to the Privacy Policy

TTFB Restaurant Group reserves the right to amend this privacy policy in response to changes in the legal environment or operational needs. Any amendments will be communicated via email, telephone, catalogues, online notices, or other appropriate methods, and will take effect immediately upon publication on the website. By using any services provided by TTFB Restaurant Group, you acknowledge that you have read, understood, and agreed to this privacy policy and any subsequent amendments.

8. Consumer Contact Information

If you have any questions about our privacy policy or website, please contact our customer service team at 0800-086-680 or email us at service@ttfb.com . We will be happy to assist you.

Effective Date: September 15, 2024